Using OpenLink
OpenLink manages the external business systems that Soln connects to for integration. Administrators create OpenLink records, control whether OpenLink is enabled, configure security settings, and enter related pages for external forms, integration flows, and subject mapping.
OpenLink configuration is tenant-side data. Each customer workspace maintains its own OpenLink records, security settings, external objects, flow definitions, and mappings.
OpenLink List
Open OpenLink from the Integration menu
The left panel shows OpenLink entries in the current workspace. You can search by keyword and select one OpenLink entry to view its details.
| Area | Description |
|---|---|
| Search OpenLink systems | Filters the OpenLink list by keyword |
| New OpenLink | Opens the creation window |
| OpenLink List | Shows name, system code, avatar, and enabled status, with an edit icon on each entry |
| Edit OpenLink | Click the edit icon or double-click an entry to open the edit window |
Click an OpenLink entry in the list to view its details on the right.
OpenLink Details
After selecting an OpenLink entry, the details panel shows its name, system code, description, avatar, created time, and updated time.
The top-right actions provide entry points for OpenLink configuration:
| Action | Description |
|---|---|
| External Forms | Manage external forms under the selected OpenLink entry |
| Integration Flow Config | Manage integration flows under the selected OpenLink entry |
| Subject Mapping | Manage mappings between external subjects and Soln subjects |
| More | Enable system, disable system, or delete system |
Select an OpenLink entry before entering the related pages. Soln keeps the selected context so child pages can load the matching external forms, fields, flows, and mappings.
Security Settings
The details panel includes security tabs for the selected OpenLink entry.
| Tab | Use It To |
|---|---|
| Outbound Auth | Configure credentials Soln uses when calling the external system |
| Inbound Auth | Configure how incoming requests from the external system are authenticated |
| Whitelist | Restrict accepted inbound sources by IP, CIDR range, domain, or URL prefix |
Configure security settings before enabling flows that call the external system or receive inbound requests from it.
Create OpenLink
- Click New OpenLink
- Upload an Avatar when needed
- Enter the System name
- Add a Description when needed
- Click Create
| Field | Required | Description |
|---|---|---|
| Avatar | No | Image shown in the list and details panel |
| System name | Yes | Name shown in the OpenLink list and the details panel |
| Description | No | Explains the purpose and owner of this integration target, and is shown in the description area of the details panel |
Soln generates the system code from the system name, and the code cannot be changed after creation. Use a clear name because related external forms, fields, flows, and mappings are organized under the selected OpenLink entry.
Edit OpenLink
- Select an OpenLink entry in the list
- Click the edit icon on the list entry
- Update the avatar, system name, or description
- Click Save
Editing OpenLink changes its display information only. It does not affect existing external forms, fields, flows, and mappings, and security settings are managed from the tabs in the details panel.
Enable Or Disable OpenLink
Use the More menu to select Enable system or Disable system for the selected OpenLink entry.
| Status | Effect |
|---|---|
| Enabled | The selected OpenLink entry can be used by related configuration |
| Disabled | The selected OpenLink entry remains available for management but should not be used as an active integration target |
Before enabling OpenLink, review its security settings and the related forms, fields, flows, and mappings.
Delete OpenLink
- Select a disabled OpenLink entry
- Open More
- Click Delete System
- Confirm deletion
An enabled OpenLink entry must be disabled before it can be deleted. Delete it only when the OpenLink entry and its related configuration are no longer needed.
Enter Related Pages
OpenLink is the starting point for related integration pages
| Page | Use It To |
|---|---|
| External Forms | Define external business objects under the selected OpenLink entry |
| External Fields | Define fields and identifier fields for an external form |
| Integration Flow Config | Create, configure, publish, and review OpenLink flows |
| Subject Mapping | Match external users, departments, or organizations to Soln subjects |
Select OpenLink first, then click the corresponding action in the details panel.
Recommended Workflow
For a new OpenLink entry, use this sequence:
- Create OpenLink
- Configure outbound authentication when Soln needs to call the external API
- Configure inbound authentication and whitelist rules when the external system sends requests to Soln
- Create external forms under OpenLink
- Configure external fields and identifier fields
- Configure integration flows
- Configure subject mapping when external subjects need to match Soln users, departments, or organizations
- Enable OpenLink after the required configuration has been reviewed