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Create And Edit

Create and edit only manage the basic template information. Message content and card settings are configured in the design page.

Create Template​

When creating a template, configure:

ItemDescription
Template NameThe admin-facing name of the template. Use a name that describes the business scene
DescriptionOptional notes that explain where the template is used

After creation, the template is saved as a draft and can be opened in the design page.

Edit Template​

Editing supports the same basic information:

ItemDescription
Template NameUpdates the admin-facing name
DescriptionUpdates the usage notes

Editing the basic information does not change message content, field variables, card style, card footer action, or status.

Naming Suggestions​

Use names that combine the business object and the trigger scene, such as:

ExampleWhen To Use
Leave Approval NoticeA leave request is submitted or approved
Contract Renewal ReminderA contract is close to renewal
Task Assignment NoticeA task is assigned to a member