Template List
The template list is used to manage message templates before entering the editor.
Search
Use search to find templates by name or other visible template information. This is useful when a workspace has many process-specific message templates.
Template Information
Each template item shows:
| Item | Description |
|---|---|
| Name | The display name used by admins when selecting or maintaining the template |
| Channel | The message delivery channel. The current editor focuses on inbox messages |
| Code | The generated template identifier |
| Created Time | The time when the template was created |
| Updated Time | The latest save time |
| Creator | The user who created the template |
| Updater | The user who last updated the template |
System messages that ship with the product are listed as built-in templates. They are read-only: they can be opened and previewed, but not edited, deactivated, or deleted.
Actions
| Action | Description |
|---|---|
| Create | Creates a new draft template |
| Edit | Updates the template name and description |
| Delete | Deletes a draft template. Enabled templates must be deactivated before deletion |
| Open Design | Opens the template editor |
Use the list for template lifecycle management. Use the design page for content, card settings, field variables, the footer action, and status.